Ragnarok: Project Zero

Explore the authentic Ragnarok Online world with a modern twist

Last Updated on 17 May, 2020

Ragnarok: Project Zero (the “Game”) is LICENSED FOR USE BY Ragnarok: Project Zero. PLEASE READ This TERMS OF SERVICE AGREEMENT for the Game (This “Terms of Service”) CAREFULLY.

BY CLICKING THE "ACCEPT" OR “I AGREE” OR "REGISTER" BUTTON TO ENTER THE GAME OR BY PARTICIPATING IN or otherwise operating the game, or BY USING THE GAME WEBSITE (https://playragnarokzero.com) or (https://cp.playragnarokzero.com) (THE “SITE”), THE USER (“YOU”) AGREES THAT THIS TERMS OF SERVICE IS AN ENFORCEABLE, LEGALLY BINDING DOCUMENT. IF YOU DO NOT AGREE TO ALL OF THE provisions of this Terms of SERVICE. CLICK ON THE BUTTON THAT INDICATES THAT YOU DO NOT AGREE TO ACCEPT THE TERMS OF THIS TERMS OF SERVICE AND DO NOT PARTICIPATE IN THE GAME, GAME SERVICES OR USE THE SITE.

ONCE YOU AGREE TO THIS TERMS OF SERVICE FOR THE ("GAME”) AND SERVICE FOR THE GAME COMMENCES, YOU WILL NO LONGER BE ELIGIBLE FOR A REFUND FOR ANY AMOUNTS OR OTHER CONSIDERATION PAID BY YOU FOR THE USE (OR FUTURE USE) OF THE GAME CLIENT OR THE SERVICE.

The Game includes two components: (a) the software program along with any accompanying materials or documentation (collectively, the “Game Client”), and (b) the online game play service (“Service”). This Terms of Service sets forth the terms and conditions under which you are provided access to the Game Client, support, the Site, billing, and the Service by Ragnarok: Project Zero.

  1. Subject to your agreement to and continuing compliance with this Terms of Service, you may use the Service solely for your own non-commercial entertainment purposes by accessing it with a web browser or an authorized, unmodified Game Client. You may not use the Service for any other purpose, or using any other method.

  2. Additional License Limitations. The license granted to you in Section 1 is subject to the limitations set forth in this Terms of Service (collectively, the "License Limitations"). Any use of the Service or the Game Client in violation of the License Limitations will be regarded as an infringement of Ragnarok Project: Zero’s copyrights service and/or Game Client. You agree that you will not, under any circumstances:

    a. Use cheats, automation software (bots), hacks, mods or any other third-party software designed to modify, enhance, or otherwise alter the Service, the Game Client or the Game experience without the express written consent of Funcom.

    b. Exploit the Game or any part thereof for any commercial purpose, including without limitation (i) use for monetary gain without the express written consent of Ragnarok: Project Zero; (ii) to communicate or facilitate any commercial advertisement or solicitation; (iii) for gathering in-game currency, items or resources for sale outside the Game without Ragnarok: Project Zero’s authorization; (iv) performing in-game services in exchange for payment outside the Game (e.g., power-leveling or public performances).

    c. Intercept, emulate or redirect the communication protocols used by Game in any way, for any purpose, including without limitation unauthorized play over the Internet, network play, or as part of content aggregation networks or by developing, hosting or offering other services (e.g., matchmaking services).

    d. Facilitate, create or maintain any unauthorized connection to the Game, including without limitation any connection using programs or tools not expressly approved by Ragnarok: Project Zero.

    e. Use any unauthorized third-party software that intercepts, "mines", or otherwise collects information from or through the Game, including without limitation any software that reads areas of RAM used by the Game Client or the Service to store information about a character or a Game environment. Modify or cause to be modified any files that are a part of the Game Client or the Service in any way not expressly authorized by Ragnarok: Project Zero.

    f. Disrupt or assist in the disruption of (i) any computer used to support the Game Client, the Service or any Game environment (each a "Server"); or (ii) any other player's Game experience. ANY ATTEMPT BY YOU TO DISRUPT THE GAME CLIENT OR THE SERVICE OR UNDERMINE THE LEGITIMATE OPERATION OF THE GAME MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS.

Before you can use the Service or otherwise operate the Game, you must agree to the provisions of this Terms of Service, and the Privacy Policy and Code of Conduct relating to the Game. Additionally, you acknowledge that You are responsible for any Internet connection and service fees that you incur when accessing the Service or the Game Client.

You may establish a Service account (“Account”) only if you are (i) a "natural person,” (ii) at least 18 years of age or older, and (iii) of the age of majority in your place of residence and legally able to enter into and be bound by such an agreement according to the laws of your country, (iv) do not hold or own any other account regardless of it status. By accepting this Terms of Service, you hereby represent and warrant that you meet each of these eligibility requirements.

When creating or updating an Account on the Service, you are required to provide Ragnarok: Project Zero with certain personal information such as your username and email address. You agree that you will supply accurate and complete information to Ragnarok: Project Zero when requested, and that you will update any such information promptly after it changes.

During the Account creation process, you may be required to select a unique email and/or a password (collectively referred to hereunder as "Login Information"), and you may not share your Account or the Login Information with anyone other than as expressly set forth herein. You are responsible for maintaining the confidentiality of your Account and the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized use of your Account or disclosure of the Login Information, you must immediately notify Ragnarok: Project Zero support at [email protected]

You may not select a character name that is offensive, defamatory, vulgar, obscene, sexually explicit, racially, ethnically, or otherwise objectionable, or that misappropriates or infringes the rights of any third party, or falsely indicative of an association with Ragnarok: Project Zero. Ragnarok: Project Zero may (i) modify any name which, in the sole and exclusive judgment of Ragnarok: Project Zero, violates this provision without further notification to you, and (ii) take such other further disciplinary measures, including account termination, for repeated violations, at Ragnarok: Project Zero deems appropriate, in its sole discretion.

a. RAGNAROK: PROJECT ZERO MAY SUSPEND, TERMINATE, MODIFY, OR DELETE ANY ACCOUNT(S) AT ANY TIME OR FROM TIME TO TIME, FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE TO YOU. YOU ACKNOWLEDGE THAT ANY AND ALL GAME ASSETS AND/OR ACCOUNTS MAY BE DELETED, ALTERED, MOVED OR TRANSFERRED AT ANY TIME OR FROM TIME TO TIME, BY OR AT THE DIRECTION OF RAGNAROK: PROJECT ZERO, FOR ANY REASON OR NO REASON AT ALL, INCLUDING, WITHOUT LIMITATION FOR ANY VIOLATION OF THIS TERMS OF SERVICE, THE PRIVACY POLICY OR THE COMMUNITY GUIDELINES, AT THE SOLE AND EXCLUSIVE DISCRETION OF RAGNAROK: PROJECT ZERO. RAGNAROK: PROJECT ZERO EXPRESSLY DISCLAIMS ANY VALUE, CASH OR OTHERWISE, ATTRIBUTED TO ANY DATA RESIDING ON SERVERS OPERATED BY RAGNAROK: PROJECT ZERO, INCLUDING, WITHOUT LIMITATION, GAME ASSETS. YOU UNDERSTAND AND AGREE THAT RAGNAROK: PROJECT ZERO HAS THE RIGHT TO REMOVE ANY GAME ASSETS IN WHOLE OR IN PART AT ANY TIME FOR ANY REASON OR NO REASON, WITH OR WITHOUT NOTICE AND WITHOUT LIABILITY OF ANY KIND TO YOU.

b. You may cancel any Account registered to you at any time by following the instructions on the Site. In the event that you terminate or breach this Terms of Service, you will forfeit your right to any and all payments you may have made for pre-purchased Game access or otherwise relating to the Services. You acknowledge and agree that you are not entitled to any refund for any amounts which were pre-paid prior to any termination of this Terms of Service.

Ragnarok: Project Zero may update this Terms of Service as the Game Client and the Service evolve. The next time you use the Service after any such update, you may be prompted to agree to or decline the revised Terms of Service. You must agree to all revisions if you choose to continue using the Service. Ragnarok: Project Zero may also revise other policies, at any time, and the new versions will be available on the Website. If at any point you do not agree to any portion of the then-current version of this Terms of Service, the Privacy Policy, the Community Guidelines or any other agreement relating to your use of the Game, you must immediately stop using the Game Client and the Service.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE SOLELY TO THE BENEFIT OF RAGNAROK: PROJECT ZERO. You may not purchase, sell, gift or trade any Account, or offer to purchase, sell, gift, or trade any Account, and any such attempt shall be null and void.

As between you and Ragnarok: Project Zero, Ragnarok: Project Zero owns or otherwise has exclusive rights to all of the content that appears in the Service or otherwise in the Game. You agree that you have no right or title in or to any such content, including without limitation the virtual goods or currency appearing or originating in the Game, or any other attributes associated with the Account or stored on the Server. Ragnarok: Project Zero does not recognize any purported transfers of virtual property executed outside of the Game, or the purported sale, gift or trade in the "real world" of anything that appears or originates in the Game, unless otherwise expressly authorized by Ragnarok: Project Zero in writing. Accordingly, you may not sell in-Game items or currency for "real" money, or exchange those items or currency for value outside of the Game, without the express written permission of Ragnarok: Project Zero. RAGNAROK: PROJECT ZERO SHALL NOT BE LIABLE IN ANY MANNER FOR THE DESTRUCTION, DELETION, MODIFICATION, IMPAIRMENT, HACKING OF OR ANY OTHER DAMAGE OR LOSS OF ANY KIND CAUSED TO ANY OF THE GAME ASSETS, INCLUDING, BUT NOT LIMITED TO, DELETION OF GAME ASSETS UPON THE TERMINATION OR EXPIRATION OF YOUR ACCOUNT. THE SALE OF ACCOUNTS AND VIRTUAL ITEMS AND TRANSFER OF THE ACCOUNTS AND VIRTUAL ITEMS BETWEEN YOU AND ANY OTHER THIRD PARTIES MAY ONLY BE CONDUCTED VIA SERVICES PROVIDED BY FUNCOM.

You agree that you will not, in connection with your use of a Game Client or the Service, violate any applicable law or regulation. You will not make available through the Service any material or information that infringes any copyright, trademark, patent, trade secret, or other right of any party (including rights of privacy or publicity). Or otherwise violates any applicable law.

You may not connect to or use the Service in any way not expressly permitted by this Terms of Service. Without limiting the foregoing, you agree that you will not (i) institute, assist, or become involved in any type of attack, including without limitation denial of service attacks, upon the Service or otherwise attempt to disrupt the Service or any other person's use of the Service; or (ii) attempt to gain unauthorized access to the Service, Accounts registered to other players, or the computer systems or networks connected to the Service.

You agree that you will not (i) obtain or attempt to obtain any information from the Service or the Game Client using any method not expressly permitted by Ragnarok: Project Zero; (ii) intercept, examine or otherwise observe any proprietary communications protocol used by a Game Client or the Service, whether through the use of a network analyzer, packet sniffer or other device; or (iii) use any third-party software to collect information from or through a Game Client or the Service, including without limitation information about your character, any Account registered to you, virtual items, other players, or other Game data.

"User Content" means any communications, images, sounds, and all the material and information that you upload or transmit through a Game Client or the Service, or that other users upload or transmit, including without limitation any chat text. You hereby grant Ragnarok: Project Zero a perpetual, irrevocable, royalty free, worldwide, non-exclusive, license, including the right to sublicense to third parties, and right to reproduce, fix, adapt, modify, translate, reformat, create derivative works from, manufacture, introduce into circulation, publish, distribute, sell, license, sublicense, transfer, rent, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use, practice and otherwise exploit such User Content as well as all modified and derivative works thereof. To the extent permitted by applicable laws, you hereby waive any moral rights you have or in the future may have in any User Content.

We do not, and cannot, pre-screen or monitor all User Content. However, our representatives may monitor and/or record your communications (including without limitation chat text) when you are using the Service or playing the Game, and you hereby provide your irrevocable consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy with concerning the transmission of any User Content, including without limitation chat text or voice communications. We do not assume any responsibility or liability for User Content that is generated by users. We have the right, but not the obligation, in our sole discretion to edit, refuse to post, or remove any User Content. WE ALSO RESERVE THE RIGHT, AT ALL TIMES AND IN OUR SOLE DISCRETION, TO DISCLOSE ANY USER CONTENT AND OTHER INFORMATION (INCLUDING WITHOUT LIMITATION CHAT TEXT, VOICE COMMUNICATIONS, INTERNET PROTOCOL (“IP”) ADDRESSES, AND YOUR PERSONAL INFORMATION) FOR ANY REASON, INCLUDING WITHOUT LIMITATION (A) TO SATISFY ANY APPLICABLE LAW, REGULATION, LEGAL PROCESS OR GOVERNMENTAL REQUEST; (B) TO ENFORCE THE TERMS OF THIS OR ANY OTHER AGREEMENT; (C) TO PROTECT OUR LEGAL RIGHTS AND REMEDIES; (D) WHERE WE FEEL SOMEONE'S HEALTH OR SAFETY MAY BE THREATENED; OR (E) TO REPORT A CRIME OR OTHER OFFENSIVE BEHAVIOR.

The Site may contain links to other independent third-party websites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our users and visitors. Such Linked Sites are not under the control of Ragnarok: Project Zero, and Ragnarok: Project Zero is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites and do so at your own risk, without liability to Ragnarok: Project Zero.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, UNINTERRUPTED USE, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. RAGNAROK: PROJECT ZERO DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE GAME CLIENT OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

a. RAGNAROK: PROJECT ZERO IS NOT RESPONSIBLE FOR DAMAGES ARISING OUT OF YOUR USE OF THE GAME CLIENT OR THE SERVICE OR YOUR INABILITY TO USE THE GAME CLIENT OR THE SERVICE. IN NO CASE SHALL RAGNAROK: PROJECT ZERO BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF (OR FAILURE TO USE) THE SERVICE, THE GAME CLIENT OR ANY ASPECT OF THE GAME. YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH RAGNAROK: PROJECT ZERO IS TO STOP USING THE SERVICE AND THE GAME CLIENT, AND TO CANCEL ALL ACCOUNTS REGISTERED TO YOU.

b. You agree to indemnify, defend and hold Ragnarok: Project Zero, its subsidiaries, parent companies, affiliates, licensors, licensees, advisors and partners harmless from and against any claim, demand, damages or other losses, including reasonable attorneys' fees, asserted by any third-party resulting from or arising out of (i) your use of the Service, the Game Client or otherwise relating to the Game or (i) any breach by you of this Terms of Service, the Privacy Policy or Community Guidelines relating to the Game.

Ragnarok: Project Zero reserves the right, at its sole and absolute discretion, to change, modify, add to, supplement or delete, at any time, any of the terms and conditions of this Terms of Service, effective with or without prior notice; provided, however, that material changes to this Terms of Service will not be applied retroactively.

Ragnarok: Project Zero may assign all or any portion of this Terms of Service and its rights and obligations hereunder, in whole or in part, to any person or entity at any time with or without your consent and without notice to you. You may not assign all or any portion of this Terms of Service Any unauthorized assignment by you shall be null and void. This Terms of Service will inure to the benefit of Ragnarok: Project Zero and its successors and assigns.

In the event any arbitration or litigation is brought by either party in connection with this Terms of Service, the prevailing party in such matter shall be entitled to recover from the other party all the reasonable costs, attorneys' fees and other expenses incurred by such prevailing party in the litigation.

This Terms of Service, including the documents expressly incorporated by reference herein, constitutes the entire agreement between You and Ragnarok: Project Zero with respect to the Game Client and the Service and supersedes all prior or contemporaneous communications, whether electronic, oral or written, between you and us with respect to the Service; provided, however, that this Terms of Service shall coexist with, and shall not supersede, the Privacy Policy or the Community Guidelines for the Game. In the event of a conflict or inconsistency between this Terms of Service and the the Privacy Policy or the Community Guidelines, the terms of this Terms of Service shall control.

You hereby agree that Ragnarok: Project Zero would be irreparably damaged if the terms of this Terms of Service were not specifically enforced, and therefore you agree that Ragnarok: Project Zero shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this Terms of Service, in addition to such other remedies as we may otherwise have available to us under applicable laws.

Ragnarok: Project Zero shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Ragnarok: Project Zero, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond Ragnarok: Project Zero’s control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

All notices given by you or required under this Terms of Service shall be in writing and addressed to: [email protected]